Agent Workflow Hub
Lone Wolf Training
Use the right transaction path from the start. Finish DocuSign-started Opportunities with the mid-flight workflow, and begin every new Opportunity in Command so it connects with Lone Wolf Transact.
That one answer determines whether you use the manual mid-flight path or the connected Command-to-Transact workflow.
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Start with the Opportunity
Two ways to move a transaction forward
Do not create a duplicate Command Opportunity. Choose the path below based on the system that was connected when the Opportunity began.
Started with DocuSign
Keep the original Command Opportunity, use a manual Lone Wolf transaction for any new paperwork, and return the completed documents to Command.
- 1Keep the original Opportunity
Continue using the existing Command Opportunity as the official transaction record.
- 2Open Transact manually
Go through Command Settings to Lone Wolf and create the transaction without expecting the old DocuSign file to sync.
- 3Prepare and send paperwork
Add the parties and forms you need, then use Authentisign for signatures.
- 4Return completed files to Command
Download the executed documents, upload them to the original Opportunity checklist, and submit them to the Market Center.
New Opportunity going forward
Begin in Command and create the Lone Wolf transaction from the Opportunity so the contact and property information can flow into Transact.
- 1Create or open the Opportunity
Start the client and transaction record in Command.
- 2Create the Transact file from Command
Use the Opportunity Documents area to create and link the Lone Wolf transaction.
- 3Work in Lone Wolf
Manage transaction details, forms, parties, and Authentisign from the connected Transact workspace.
- 4Keep Command current
Make key information changes in Command and use the Opportunity checklist for compliance review.
Scott Le Roy Marketing
See Lone Wolf. Follow the steps.
Use the playlist to watch practical Lone Wolf Transact and Authentisign walkthroughs at your own pace.
Open the playlist on YouTubeLone Wolf training with Scott Le Roy
Watch the current playlist when you want to see the system on screen before working through the same steps in your own transaction.
- Command and Transact workflow
- Transaction forms and parties
- Authentisign preparation and signing
Setup + Reference Library
Everything you need to work in Lone Wolf
Connect your account first, then use the official KW guides for the task in front of you.
First-time setup
Connect Lone Wolf Transact to Command
In Command, go to Settings, open Applications, find Lone Wolf, and follow the connection prompts. If you already use another Lone Wolf product, try your existing Lone Wolf account first.
Start the Opportunity, keep important details current, and manage the compliance checklist.
Work with transaction details, parties, forms, and documents in the connected workspace.
Prepare, send, and track electronic signature packages from Lone Wolf.
See how the connected workflow moves from the Opportunity into Transact.
Open workflow New OpportunityCreate a transaction from an OpportunityUse this for all new connected transaction work going forward.
Open guide Find a FileAccess a linked Lone Wolf transactionReopen the Transact workspace connected to an existing Command Opportunity.
Open guide Mid-Flight HelpFinish a DocuSign-started OpportunityFollow the complete visual workflow for new paperwork on an in-flight transaction.
Open visual guide Quick ReferenceTransaction game plan handoutKeep the two-path transaction overview available as a quick visual reference.
Open handout Official SupportSearch KW AnswersFind current official tutorials and troubleshooting help for Command and Lone Wolf.
Search supportEveryday Questions
Lone Wolf Transact FAQs
Evergreen answers for choosing a workflow, connecting your account, working with forms, and keeping Command current.
What should I do with an Opportunity that started in DocuSign?
Keep the original Command Opportunity. For any new paperwork, create a manual Lone Wolf transaction through Command Settings, complete the signing in Authentisign, then upload the executed documents to the original Opportunity checklist and submit them to the Market Center.
How should I start a new transaction?
Create or open the Opportunity in Command, then create the Lone Wolf transaction from that Opportunity. This establishes the connected workflow and carries available contact and property information into Transact.
Will changes made in Transact sync back to Command?
No. The connection is one-way: information changed in Command can sync to Lone Wolf Transact, but changes made in Transact do not sync back to Command. Keep key Opportunity information current in Command.
How do I connect Lone Wolf Transact to Command?
Go to Command > Settings > Command Settings > Applications > Lone Wolf. Click Connect and follow the prompts to sign in with an existing Lone Wolf account or create one.
Can I use an existing Lone Wolf account?
Yes. If you already use another Lone Wolf product, such as TransactionDesk or zipForm, try signing in with that existing Lone Wolf account during setup.
What should I do if I do not see my MLS forms?
Go to Add Forms and verify your NRDS ID using the Add NRDS ID option. If the correct forms still do not appear, use KW Answers or contact support.
Why do I see a red watermark on a form?
A red watermark may appear when Lone Wolf does not recognize the user as a licensed agent. Contact the Market Center for help. The watermark should not appear for signers or on the completed signed document.
Does Authentisign support in-person signing?
Not at this time. Use the available electronic signing workflow and confirm each participant's email address before sending.
Can a deleted Signing be recovered?
Deleted Signings or signed documents generally cannot be recovered inside Lone Wolf Transact. Completed documents may still be available in the completion email. Contact Lone Wolf Support when needed.
Does Lone Wolf Transact have a mobile app?
There is not currently a dedicated Transact mobile app, but the web experience is designed to work in a mobile browser.